We are working hard to improve our service quality. In order to allow you to buy suitable and satisfactory products, we provide a 32-day return and exchange service. If you have relevant needs, please read the following conditions and procedures carefully.

 

To apply for a return or exchange, the following conditions must be met:

Apply within 32 days of receiving the product;

Pajamas are unused, unwashed, undamaged, or in the same condition as you received them.

 

Return request:

Please send an email to [email protected], specifying the reason for return and order information in the email

Wait for our customer service staff to review, receive an email from our customer service staff with the return address, package the product and mail it to 405 Keeler Ave Dalhart TX 79022 US and wait for our warehouse to inspect the product. This process will be completed within 1 week and the refund application will be approved after the inspection is correct.

 

Exchange request:

Please send an email to [email protected], specifying the reason for the exchange, order information, and the style and size of the product to be replaced.

Wait for our customer service staff to review, receive an email from our customer service staff with the address, package the product and mail it to 405 Keeler Ave Dalhart TX 79022 US and wait for our warehouse to check the product. This process will be completed within 1 week. After the inspection is correct, our warehouse will ship your replacement product. The delivery time will take 3-7 days.

 

Refund

The refund amount will be returned to the account you selected when paying, and this process usually takes 3-7 days. If you do not receive your refund within 15 days, please contact us: [email protected]

 

For questions about this return policy, please contact our professional customer service staff: [email protected].

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